Privacy Policy

This privacy policy explains how Contesto AS collects and uses personal data. It provides the information you are entitled to when data is collected from our website and general information on how we process personal data.

Contesto, through its CEO, is responsible for the company's processing of personal data.

Customer and Supplier Data:

Contesto processes personal data related to customers and suppliers, as well as third parties, when necessary to fulfill contractual obligations. This includes contact information of contacts at customer and supplier organizations. The personal data is stored in our CRM and financial systems and is deleted no later than 5 years after the termination of the customer relationship. The legal basis for this processing is the Norwegian Personal Data Act § 8.a (ref. EU General Data Protection Regulation (GDPR) § 6.1b).

Data Processing Agreements with Contesto:

- Consultancy services from Contesto AS are not suitable for regulation in a data processing agreement.
- Support services from Contesto AS are regulated by a separate support and data processing agreement.
- Operations and maintenance services from Contesto AS are regulated by a separate data processing agreement. Contact your account manager to receive the agreement if you do not have it.

Personal Data for Marketing Purposes:

Contesto processes personal data for marketing purposes. This data will not be shared with other companies without your consent.

Email Communications:

From time to time, Contesto will send information via email (newsletters, invitations, etc.). This is voluntary, and by opting in, you agree to regularly receive emails on topics we deem relevant to you. To send these communications, it is necessary to register your email and contact information. These details are stored in our CRM system and HubSpot, our mass communication solution.

The legal basis for this processing is consent upon registration and legitimate interest. You may withdraw your consent for email communications at any time, and Contesto will remove your contact information from the relevant mailing list.

Information About Potential Customers:

Contesto stores contact information for potential customers. This data is obtained from public sources, such as company websites or the Brønnøysund Register, or from business cards or correspondence with company representatives. The purpose of this data processing is to market our products and services to potential customers and coordinate marketing efforts.

The data is stored in our marketing system, HubSpot. The stored information includes names, associated companies, and email addresses. Contesto follows HubSpot’s "GDPR and Privacy Guidance" regarding the type of information stored. We have activated HubSpot’s GDPR functionality to manage personal information and communications with contacts in our database. For more information about HubSpot’s privacy policy, visit www.hubspot.com. For information about HubSpot’s GDPR compliance features, see the "HubSpot GDPR Playbook."

Personnel Administration:

Contesto processes personal data as part of personnel administration. This includes personal details, salary information, evaluations, next of kin information, and education/job level. Personal data about job applicants is deleted no later than one year after the application unless the applicant is hired. The legal basis for this processing is the Norwegian Personal Data Act § 8.a and § 8.b (ref. EU GDPR § 6.1c and § 6.1b).

Data Security:

Cegal AS operates Contesto’s systems on its servers and therefore stores Contesto’s personal data. This partnership is regulated by a data processing agreement, and Cegal does not disclose data to third parties.

The Rights of Data Subjects:

Contesto’s processing of personal data is governed by the Norwegian Personal Data Act (in accordance with the EU’s GDPR).

Right to Access:

Anyone who requests it is entitled to know what kind of personal data processing Contesto performs and the basic information about these processes. This information is provided in this privacy policy.

Correction and Deletion of Incomplete Personal Data:

If Contesto processes personal data about you that is incorrect, incomplete, or unauthorized, you may request that Contesto correct, supplement, or delete the incomplete data. Contesto will, if possible, ensure that the error does not affect you, for example by notifying the recipients of any disclosed information.

Contact Information:

If you have any questions about this privacy policy, please contact CEO Christine Brandtzæg at post@Contesto.no or phone +45 20 70 00. If you believe that Contesto has not complied with your rights under the Norwegian Personal Data Act, you have the right to file a complaint with the supervisory authority. This can be done by filing a complaint with the Norwegian Data Protection Authority (Datatilsynet). Contact information for Datatilsynet: www.datatilsynet.no.

This Website Uses Cookies

A cookie is a small text file stored on your computer by the website you visit. Cookies are used to provide visitors with access to various features. The information in a cookie can be used to track your internet usage.

In accordance with the Electronic Communications Act (ekomloven), all visitors to a website that uses cookies must be informed about their use. Visitors must also be informed about the reason for their use. Visitors must also consent to the use of cookies, which can be managed through the browser settings.

If you want to reject cookies, you can change your browser settings to block cookies automatically or prompt you to download them individually. Previously downloaded cookies can also be deleted from the browser.

We Use the Following Cookies:

Google Analytics:

Google Analytics is a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies to analyze how users use the website. Information generated by these cookies, including your IP address, is transmitted to and stored by Google on servers in the USA. Google uses this information to evaluate the use of the website, compile reports on website activities, and provide other services related to website activities and internet usage.

Google may also transfer this information to third parties if required by law or when third parties process the information on behalf of Google. Google will not associate your IP address with other data held by Google.

Our website uses Google Analytics to analyze website usage. We receive information about the most visited pages, the origin of visitors, peak visit times, etc.

We also process data on how you use our website, which is aggregated through Google Analytics. Based on these automatically generated reports, we (Apriil AS) make decisions to improve the user experience (both regarding website structure and content on individual pages).

Contesto stores information about the search terms users utilize. The purpose is to improve our information offerings by identifying search terms that produce results and those that do not. This information is stored in Google Analytics by Google.

Google AdWords:

Through Google AdWords cookies, we measure whether those who click on ads perform the desired actions. We also have remarketing enabled, allowing us to display specific ads in the Google Display Network based on visitor behavior on our website. Information stored by Google AdWords is stored by Google.

Social Media:

With cookies from Facebook and LinkedIn, we use remarketing to reach visitors with ads based on their behavior (e.g., only if they visited a particular subpage). We also gain insights into demographic data about our website visitors and statistics on site usage across sessions and logged-in devices. Additionally, we measure ad performance with cookies from social media platforms. Information stored by Facebook and LinkedIn is stored by these platforms.

HubSpot:

If you provide your email address and other information on our website, we may tailor our communication and website to you through automation and manual follow-up. We will only do so in the ways you consent to through explicit consent provided in relevant forms. We also use HubSpot as a CRM (Customer Relationship Manager) and keep track of your position in the sales funnel, what you are interested in, what we have offered you, and other information that may be of interest to our sales and marketing teams.

Information stored by HubSpot is stored by HubSpot. See the bottom of this page for an overview of the cookies that are set and how long they last.

More details about cookies: